Terms of Service

Last updated: April 5, 2026

These Terms of Service (“Terms”) govern your use of Mockrounds (“the Service”), operated by Mockrounds (“we,” “us,” or “our”). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

Mockrounds is an AI-powered mock interview platform for software engineers. The Service provides:

  • System design, DSA, and behavioural mock interviews.
  • Real-time voice interaction with an AI interviewer.
  • Interactive whiteboard for system design drawings.
  • Automated scoring across multiple dimensions.
  • AI-generated written and audio debriefs.
  • Progress tracking, analytics, and session history.

2. Eligibility

You must be at least 18 years old to use Mockrounds. By using the Service, you represent that you are at least 18 years old and have the legal capacity to enter into these Terms.

The Service is intended for individual use for personal interview preparation. Use by organizations for employee assessment, screening, or hiring decisions is prohibited without a separate agreement.

3. Accounts

3.1 Registration

You must create an account to use the Service. You can register with email/password or via Google or GitHub authentication. You agree to provide accurate, current information during registration.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized access to your account. We are not liable for losses resulting from unauthorized use of your account.

3.3 One Account Per Person

Each individual may maintain only one account. Creating multiple accounts to circumvent usage limits, free tier restrictions, or any other limitation is a violation of these Terms and grounds for account termination.

4. Plans and Pricing

4.1 Session Bundles

Additional interview sessions are sold as one-time bundle purchases. No subscriptions, no recurring charges:

  • Solo — $19 for 1 session.
  • Starter — $39 for 3 sessions ($13 per session).
  • Pro — $59 for 5 sessions ($11.80 per session).

Bundles do not expire. Purchased sessions remain credited to your account until used. Bundles stack — additional purchases add to your remaining balance.

4.2 Cooldown

To ensure quality of service and prevent abuse, a minimum cooldown of 10 minutes applies between consecutive sessions. This limit may be adjusted; material changes will be communicated in advance.

4.3 Price Changes

We reserve the right to change pricing at any time. Price changes apply only to future purchases. Sessions already purchased and credited to your account are not affected.

5. Billing and Refunds

5.1 Payment Processing

Payments are processed by Dodo Payments. By making a purchase, you agree to Dodo Payments' terms of service. We do not store your payment card information.

5.2 One-Time Purchases

All bundles are one-time purchases. There are no recurring charges or automatic renewals. You will be charged only at the time of purchase.

5.3 Money-Back Guarantee (First Paid Session)

We offer a limited money-back guarantee on your first paid bundle purchase, subject to the following conditions:

  • First purchase only — the guarantee applies only to your first paid bundle. It does not apply to second or subsequent purchases.
  • One-time per account — the guarantee may be invoked only once per account, ever. Attempting to create additional accounts to re-invoke the guarantee is a violation of these Terms and grounds for account termination.
  • First session required — you must have completed at least one paid session from the purchased bundle. The guarantee covers dissatisfaction with a product you actually tried, not unused purchases.
  • 30-day window — refund requests must be submitted within 30 days of your first paid bundle purchase. Requests outside this window will be declined.
  • Full bundle refund — approved requests result in a full refund of the bundle amount (not pro-rated) to your original payment method. The remaining sessions in the bundle are then forfeited.
  • Processing time — refunds are issued within 7 business days of receiving your request. Bank processing may add additional delay.

To request a refund, open the Settings page and use the “Request refund” option in the Support section. We may follow up by email before processing.

5.4 Other Refunds

Outside the money-back guarantee above, refunds are evaluated on a case-by-case basis. Refunds are not automatic. If you experience a significant service issue (e.g., system outage during a session), contact us at support@mockrounds.ai and we will review.

5.5 Unused Sessions and Account Closure

If you close your account, any unused sessions in your balance are forfeited and not refundable. Your session history is retained as required by applicable law.

7. AI-Generated Content

7.1 Nature of AI Content

Interview questions, interviewer responses, scores, feedback, and debriefs are generated by artificial intelligence (Anthropic Claude). While we design our prompts and scoring rubrics carefully, AI-generated content:

  • May contain errors, inaccuracies, or inconsistencies.
  • Should not be taken as definitive assessment of your technical abilities.
  • Does not guarantee any particular outcome in real interviews.
  • May vary between sessions even for similar responses.

7.2 No Professional Advice

Mockrounds provides interview practice, not career counseling, professional advice, or employment guarantees. Scores are relative assessments for practice purposes. Do not rely solely on Mockrounds scores to assess your interview readiness or make career decisions.

8. Your Content

8.1 Ownership

You retain ownership of your interview responses, whiteboard drawings, and any content you create during sessions (“Your Content”).

8.2 License to Us

By using the Service, you grant Mockrounds a non-exclusive, worldwide, royalty-free license to process Your Content through AI services solely for the purpose of providing the Service (mock interviews, scoring, feedback generation). This license terminates when you delete your account.

8.3 Aggregated Data

We may use anonymized, aggregated data derived from usage of the Service to improve our product, generate benchmarks (e.g., percentile rankings), and publish aggregate statistics. This data cannot be used to identify individual users.

9. Intellectual Property

The Mockrounds platform, including its design, code, AI prompts, scoring rubrics, branding, and documentation, is owned by Mockrounds and protected by intellectual property laws. You may not:

  • Copy, modify, or create derivative works of the Service.
  • Reverse-engineer, decompile, or attempt to extract source code or AI prompts.
  • Redistribute, sublicense, or resell access to the Service.
  • Scrape, crawl, or systematically extract data from the Service.
  • Use the Mockrounds name, logo, or branding without written permission.

10. Prohibited Use

You agree not to:

  • Share account credentials with others or allow multiple people to use one account.
  • Use automated scripts, bots, or tools to interact with the Service.
  • Attempt to bypass fair use limits, authentication, or security measures.
  • Use the Service for any purpose other than personal interview preparation.
  • Transmit harmful, offensive, or illegal content during sessions.
  • Interfere with or disrupt the Service or its infrastructure.
  • Use the Service to build a competing product or service.
  • Record and redistribute interview sessions or AI-generated content commercially.

Violation of these terms may result in account suspension or termination without refund.

11. Account Termination

11.1 By You

You may delete your account at any time from Settings. Account deletion permanently removes all your data.

11.2 By Us

We reserve the right to suspend or terminate your account if you violate these Terms, abuse the Service, or engage in fraudulent activity. We will make reasonable efforts to notify you before termination, except in cases of severe abuse.

12. Service Availability

We aim for high availability but do not guarantee uninterrupted or error-free service. The Service may be temporarily unavailable due to:

  • Scheduled maintenance (we will provide advance notice when possible).
  • Unscheduled outages or technical issues.
  • Third-party service disruptions (Anthropic, ElevenLabs, Supabase, etc.).
  • Force majeure events.

We are not liable for any losses resulting from service unavailability.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MOCKROUNDS IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO:

  • Interview outcomes or job decisions influenced by practice on Mockrounds.
  • Inaccuracies in AI-generated scores, feedback, or assessments.
  • Loss of data due to service disruptions or account deletion.
  • Third-party service failures.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

14. Indemnification

You agree to indemnify, defend, and hold harmless Mockrounds, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising from:

  • Your use of the Service.
  • Your violation of these Terms.
  • Your violation of any third-party rights.

15. Dispute Resolution

Any disputes arising from these Terms or your use of the Service will be resolved through binding arbitration, except where prohibited by law. Arbitration will be conducted under the rules of the relevant arbitration authority in the jurisdiction specified below.

You agree to resolve disputes individually and waive any right to participate in class action lawsuits or class-wide arbitration.

Nothing in this section prevents either party from seeking injunctive relief in court for intellectual property violations or security breaches.

16. Governing Law

These Terms are governed by the laws of India, without regard to conflict of law principles. Any legal proceedings not subject to arbitration will be brought in the courts of Bangalore, India.

17. Changes to These Terms

We may modify these Terms at any time. Material changes will be communicated via email or in-app notification at least 15 days before taking effect. Continued use of the Service after changes constitutes acceptance.

If you disagree with updated Terms, you may delete your account before the changes take effect. Unused sessions are forfeited on account closure (see §5.5).

18. General Provisions

18.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Mockrounds regarding use of the Service.

18.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.

18.3 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

18.4 Assignment

You may not assign or transfer your rights under these Terms. We may assign our rights and obligations without restriction.

18.5 Force Majeure

We are not liable for any failure to perform due to causes beyond our reasonable control, including natural disasters, war, terrorism, pandemics, government actions, power failures, internet disruptions, or third-party service outages.

19. Contact

For questions about these Terms: